Return & Refund Policy

OrganicVastu.in does not have a no reason return policy all items being food items. It means there should be a specific reason to return the product. We will not accept a return if the buyer mentions that the product is no longer needed by the buyer or the quality doesn't seem appropriate.

Cancellation of the order on website : If the buyer cancels a prepaid order after placing it on the website, the amount will be returned after a deduction of 4% bank charges from the order.

Refusal of the order to the courier partner: If you refuse to take the delivery of your product from our courier partner, we would initiate the return after deducting the following charges.

i)       4% being the payment gateway charges.

ii)      The actual shipping charges paid by us incurred into delivery and to return back your order to the vendor. Please note that the courier charges would be the actual amount paid by Organicvastu.in.The actual shipping charges will be deducted in all types of refunds including "Free shipping products" after receiving the product in our warehouse.  

To initiate a return, you need to contact us within 12 hour at support@organicvastu.in.

Damages & Issues: In case, you receive a product with a damaged, leakage in packaging or an expiry date product, please inspect your order upon reception and contact us by sending an email at support@organicvastu.in within 12 hrs.

If your return is accepted, we’ll initiate a return by sending you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that the amount will be refunded partially after evaluating the product, once it reaches our warehouse.

You can always contact us for any return question at support@organicvastu.in

Refund Policy: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time (15 days & Above) for your bank or credit card company to process and post the refund too.